How Can We Help?
We're here to help you get the most out of WassupFPL
For account issues, billing questions, or technical support, email us at:
support@wassupfpl.comIf you're already receiving WassupFPL messages on Telegram or WhatsApp, simply reply to any message with your question.
Our team monitors incoming messages and will get back to you as soon as possible.
Install the companion app
Takes 2 minutes — works on iPhone and Android.
1. Open the app on your phone
In your phone's browser, go to wassupfpl.com/app and sign in.
iPhone
- 1. Tap Share in Safari
- 2. Choose Add to Home Screen
- 3. Open WassupFPL from your home screen
Android
In the app, open the More tab and tap Install:
Use Chrome's menu ⋮ → Add to Home screen:
2. Turn on notifications
Open the app from your home screen, tap Enable notifications, then Allow — that's where every alert lands.
Frequently Asked Questions
How do I connect my FPL account?
After signing up, go to your Dashboard and click "Connect FPL". You'll need your FPL Team ID. Here's how to find it:
- Visit fantasy.premierleague.com and login to your account.
- Click on the 'Pick Team' tab.
- Click on 'Gameweek history' in the 'Points/Rankings' section. On desktop this is at the top of the right-hand column. On mobile it can be found by scrolling past your team and fixture sections.
- Your Team ID can now be found by looking at the URL in the address bar. For example, in
fantasy.premierleague.com/entry/123456/historythe Team ID is 123456.
How do I get the companion app? What about Telegram or WhatsApp?
The companion app is the primary way to use WassupFPL — every alert lands there. Follow the step-by-step guide above to add it to your home screen. Chat add-ons are optional: connect Telegram from Dashboard → Chat Add-ons if you'd also like your alerts as chat messages, or WhatsApp for on-demand commands.
Can I change my reminder times?
Yes! Go to Dashboard → Notifications to customize when you receive deadline reminders. Every plan gets all four preset times (24h, 2h, 1h and 30m) plus up to 3 custom reminder times.
How do I cancel my subscription?
You can manage your subscription at any time from Dashboard → Billing. Click "Manage Subscription" to access the customer portal where you can cancel, update payment methods, or view billing history.
I'm not receiving messages. What should I do?
First check the Messages feed in the companion app — alerts always land there. Make sure notifications are enabled for the app on your device. If you use Telegram, ensure your account is linked in the Dashboard and that you haven't blocked our bot. If issues persist, try disconnecting and reconnecting. Still having trouble? Email us at support@wassupfpl.com.