How Can We Help?
We're here to help you get the most out of WassupFPL
For account issues, billing questions, or technical support, email us at:
wassupfpl@gmail.comIf you're already receiving WassupFPL reminders, simply reply to any message with your question.
Our team monitors incoming messages and will get back to you as soon as possible.
Frequently Asked Questions
How do I connect my FPL account?
After signing up, go to your Dashboard and click "Connect FPL". You'll need your FPL Team ID. Here's how to find it:
- Visit fantasy.premierleague.com and login to your account.
- Click on the 'Pick Team' tab.
- Click on 'Gameweek history' in the 'Points/Rankings' section. On desktop this is at the top of the right-hand column. On mobile it can be found by scrolling past your team and fixture sections.
- Your Team ID can now be found by looking at the URL in the address bar. For example, in
fantasy.premierleague.com/entry/123456/historythe Team ID is 123456.
How do I verify my WhatsApp number?
Go to Dashboard → Connect WhatsApp. Enter your phone number with country code, and we'll send you a verification code via WhatsApp. Enter the 6-digit code to complete verification.
Can I change my reminder times?
Yes! Go to Dashboard → Reminders to customize when you receive deadline reminders. Free users can choose preset times (24h, 2h before deadline), while Pro users can set custom reminder times.
How do I cancel my subscription?
You can manage your subscription at any time from Dashboard → Billing. Click "Manage Subscription" to access the customer portal where you can cancel, update payment methods, or view billing history.
I'm not receiving WhatsApp messages. What should I do?
First, ensure your WhatsApp number is verified in the Dashboard. If verified, check that you haven't blocked our number. If issues persist, try disconnecting and reconnecting your WhatsApp. Still having trouble? Email us at wassupfpl@gmail.com.